Psychological abuse

From Wikipedia, the free encyclopedia

 

Psychological abuse
Classification and external resources
ICD-10	T74.3
ICD-9-CM	995.82

Psychological abuse (also referred to as psychological violence, emotional abuse, or mental abuse) is a form of abuse, characterized by a person subjecting, or exposing, another person to behavior that may result in psychological trauma, including anxiety, chronic depression, or post-traumatic stress disorder. It is often associated with situations of power imbalance in abusive relationships including bullying, gaslighting, and abuse in the workplace. It also may be perpetrated by persons conducting torture, other violence, acute or prolonged stealing and human rights abuse, particularly without legal redress such as detention without trial, false accusations, false convictions and extreme defamation such as where perpetrated by state and media.

Definitions

As of 1996, there were "no consensus views about the definition of emotional abuse." As such, clinicians and researchers have offered sometimes divergent definitions of emotional abuse. "Emotional abuse is any kind of abuse that is emotional rather than physical in nature. It can include anything from verbal abuse and constant criticism to more subtle tactics, such as intimidation, manipulation, and refusal to ever be pleased. Emotional abuse can take many forms. Three general patterns of abusive behavior include aggressing, denying, and minimizing"; "Withholding is another form of denying. Withholding includes refusing to listen, refusing to communicate, and emotionally withdrawing as punishment." Even though there is no established definition for emotional abuse, emotional abuse can possess a definition beyond verbal and psychological abuse.

Blaming, shaming, and name calling are a few identifiers of verbal abuse which can affect a victim emotionally. The victim's self-worth and emotional well being are altered and even diminished by the verbal abuse, and the result is an emotionally abused victim.

The victim may experience severe psychological effects. This would involve the tactics of brainwashing, which can fall under psychological abuse as well, but emotional abuse consists of the manipulation of the victim's emotions. The victim may feel their emotions are being affected by the abuser to such an extent that the victim may no longer recognize own feelings regarding the issue/s the abuser is trying to control. The result is the victim's self-concept and independence are systematically taken away.

The U.S. Department of Justice defines emotionally abusive traits as including causing fear by: intimidation, threatening physical harm to self, partner, children, or partner's family or friends, destruction of pets and property, forcing isolation from family, friends, or school or work. Subtler emotionally abusive tactics include insults, putdowns, arbitrary and unpredictable inconsistency, and gaslighting (e.g. the denial that previous abusive incidents occurred). Modern technology has led to new forms of abuse, by text messaging and online cyber-bullying.

In 1996, Health Canada argued that emotional abuse is "based on power and control", and defines emotional abuse as including rejecting, degrading, terrorizing, isolating, corrupting/exploiting and "denying emotional responsiveness" as characteristic of emotional abuse.

Several studies have argued that an isolated incident of verbal aggression, dominant conduct or jealous behaviors does not constitute the term "psychological abuse." Rather, a pattern of such behaviors is a more appropriate scenario to be considered, unlike physical and sexual maltreatment where only one incident is necessary to label it as abuse. Tomison and Tucci write, "emotional abuse is characterised by a climate or pattern of behavior(s) occurring over time [...] Thus, 'sustained' and 'repetitive' are the crucial components of any definition of emotional abuse." Andrew Vachss, an author, attorney and former sex crimes investigator, defines emotional abuse as "the systematic diminishment of another. It may be intentional or subconscious (or both), but it is always a course of conduct, not a single event."

Prevalence

Intimate relationships

Domestic abuse—defined as chronic mistreatment in marriage, families, dating and other intimate relationships—can include emotionally abusive behavior. Psychological abuse does not always lead to physical abuse, but physical abuse in domestic relationships is nearly always preceded and accompanied by psychological abuse. Murphy and O'Leary report that psychological aggression is the most reliable predictor of later physical aggression.

A 2005 study by Hamel reports that, "men and women physically and emotionally abuse each other at equal rates." Basile found that psychological aggression was effectively bidirectional in cases where heterosexual and homosexual couples went to court for domestic disturbances. A 2007 study of Spanish college students aged 18–27 found that psychological aggression (as measured by the Conflict Tactics Scale) is so pervasive in dating relationships that it can be regarded as a normalized element of dating, and that women are substantially more likely to exhibit psychological aggression. Similar findings have been reported in other studies. Strauss et al. found that female intimate partners in heterosexual relationships were more likely than males to use psychological aggression, including threats to hit or throw an object. A study of young adults by Giordano et al. found that females in intimate heterosexual relationships were more likely than males to threaten to use a knife or gun against their partner.

Numerous studies done between the 1980 and 1994 report that lesbian relationships have higher overall rates of interpersonal aggression (including psychological aggression/emotional abuse) than heterosexual or gay male relationships. Furthermore, women who have been involved with both men and women reported higher rates of abuse from their female partners.

In 1996, the National Clearinghouse on Family Violence, for Health Canada, reported that 39% of married women or common-law wives suffered emotional abuse by husbands/partners; and a 1995 survey of women 15 and over 36-43% reported emotional abuse during childhood or adolescence, and 39% experienced emotional abuse in marriage/dating; this report does not address boys or men suffering emotional abuse from families or intimate partners. A BBC radio documentary on domestic abuse, including emotional maltreatment, reports that 20% of men and 30% of women have been abused by a spouse or other intimate partner.

Family

Emotional abuse of a child is commonly defined as a pattern of behavior by parents or caregivers that can seriously interfere with a child’s cognitive, emotional, psychological, or social development. Some parents may emotionally and psychologically harm their children because of stress, poor parenting skills, social isolation, and lack of available resources or inappropriate expectations of their children. They may emotionally abuse their children because the parents or caregivers were emotionally abused during their own childhood. Straus and Field report that psychological aggression is a pervasive trait of American families: "verbal attacks on children, like physical attacks, are so prevalent as to be just about universal." A 2008 study by English, et al. found that fathers and mothers were equally likely to be verbally aggressive towards their children.

Choi and Mayer performed a study on elder abuse (causing harm or distress to an older person), with results showing that 10.5% of the participants were victims of "emotional/psychological abuse," which was most often perpetrated by a son or other relative of the victim. Of 1288 cases in 2002–2004, 1201 individuals, 42 couples, and 45 groups were found to have been abused. Of these, 70 percent were female. Psychological abuse (59%) and material/financial (42%) were the most frequently identified types of abuse.

Workplace

Rates of reported emotional abuse in the workplace vary, with studies showing 10%, 24%, and 36% of respondents indicating persistent and substantial emotional abuse from coworkers.

Keashly and Jagatic found that males and females commit "emotionally abusive behaviors" in the workplace at roughly similar rates. In a web-based survey, Namie found that women were more likely to engage in workplace bullying, such as name-calling, and that the average length of abuse was 16.5 months.

Pai and Lee found that the incidence of workplace violence typically occurs more often in younger workers. "Younger age may be a reflection of lack of job experience, resulting in [an inability] to identify or prevent potentially abusive situations... Another finding showed that lower education is a risk factor for violence." This study also reports that 51.4% of the workers surveyed have already experienced verbal abuse, and 29.8% of them have encountered workplace bullying and mobbing.

Characteristics of abusers

In their review of data from the Dunedin Multidisciplinary Health and Development Study (a longitudinal birth cohort study) Moffitt et al. report that while men exhibit more aggression overall, sex is not a reliable predictor of interpersonal aggression, including psychological aggression. The study found that no matter what gender a person is, aggressive people share a cluster of traits, including high rates of suspicion and jealousy; sudden and drastic mood swings; poor self-control; and higher than average rates of approval of violence and aggression. Moffitt et al. also argue that antisocial men exhibit two distinct types of interpersonal aggression (one against strangers, the other against intimate female partners), while antisocial women are rarely aggressive against anyone other than intimate male partners.

Male and female perpetrators of emotional and physical abuse exhibit high rates of personality disorders, particularly borderline personality disorder, narcissistic personality disorder, and antisocial personality disorder. Rates of personality disorder in the general population are roughly 15%-20%, while roughly 80% of abusive men in court-ordered treatment programmes have personality disorders. Many of these disorders are not reversible but can be managed with treatment. Often the abuser does not see fault in their actions and treatment is never sought out.

Abusers may aim to avoid household chores or exercise total control of family finances. Abusers can be very manipulative, often recruiting friends, law officers and court officials, and even the victim's family to their side, while shifting blame to the victim.

Effects

In intimate relationships

Most victims of psychological abuse within intimate relationships often experience changes to their psyche and actions. This varies throughout the various types and lengths of emotional abuse. Long-term emotional abuse has long term debilitating effects on a person's sense of self and integrity. Often, research shows that emotional abuse is a precursor to physical abuse when three particular forms of emotional abuse are present in the relationship: threats, restriction of the abused party and damage to the victim's property.

Psychological abuse is often not recognized by survivors of domestic violence as abuse. A study of college students by Goldsmith and Freyd report that many who have experienced emotional abuse do not characterize the mistreatment as abusive. Additionally, Goldsmith and Freyd show that these people also tend to exhibit higher than average rates of alexithymia (difficulty identifying and processing their own emotions). This is often the case when referring to victims of abuse within intimate relationships, as non-recognition of the actions as abuse may be a coping or defense mechanism in order to either seek to master, minimize or tolerate stress or conflict.

Marital or relationship dissatisfaction can be caused by psychological abuse or aggression. In a 2007 study, Laurent, et al., report that psychological aggression in young couples is associated with decreased satisfaction for both partners: "psychological aggression may serve as an impediment to couples' development because it reflects less mature coercive tactics and an inability to balance self/other needs effectively." In a 2008 study on relationship dissatisfaction in adolescents Walsh and Shulman explain, "The more psychologically aggressive females were, the less satisfied were both partners. The unique importance of males' behavior was found in the form of withdrawal, a less mature conflict negotiation strategy. Males' withdrawal during joint discussions predicted increased satisfaction."

There are many different responses to psychological abuse. Jacobson et al. found that women report markedly higher rates of fear during marital conflicts. However, a rejoinder argued that Jacobson's results were invalid due to men and women's drastically differing interpretations of questionnaires. Coker et al. found that the effects of mental abuse were similar whether the victim was male or female. A 1998 study of male college students by Simonelli & Ingram found that men who were emotionally abused by their female partners exhibited higher rates of chronic depression than the general population. Pimlott-Kubiak and Cortina found that severity and duration of abuse were the only accurate predictors of after effects of abuse; sex of perpetrator or victim were not reliable predictors.

In the family

English et al. report that children whose families are characterized by interpersonal violence, including psychological aggression and verbal aggression, may exhibit a range of serious disorders, including chronic depression, anxiety, post-traumatic stress disorder, dissociation and anger. Additionally, English et al. report that the impact of emotional abuse "did not differ significantly" from that of physical abuse. Johnson et al. report that, in a survey of female patients, 24% suffered emotional abuse, and that this group experienced higher rates of gynecological problems. In their study of men emotionally abused by a wife/partner or parent, Hines and Malley-Morrison report that victims exhibit high rates of post traumatic stress disorder, drug addiction and alcoholism.

Glaser reports, "An infant who is severely deprived of basic emotional nurturance, even though physically well cared for, can fail to thrive and can eventually die. Babies with less severe emotional deprivation can grow into anxious and insecure children who are slow to develop and who have low self-esteem." Glaser also informs that the abuse impacts the child in a number of ways, especially on their behavior, including: "insecurity, poor self-esteem, destructive behavior, angry acts (such as fire setting and animal cruelty), withdrawal, poor development of basic skills, alcohol or drug abuse, suicide, difficulty forming relationships and unstable job histories."

Oberlander et al. performed a study which discovered that among the youth, those with a history of maltreatment showed that emotional distress is a predictor of early initiation of sexual intercourse. Oberlander et al. state, "A childhood history of maltreatment, including...psychological abuse, and neglect, has been identified as a risk factor for early initiation of sexual intercourse ... In families where child maltreatment had occurred, children were more likely to experience heightened emotional distress and subsequently to engage in sexual intercourse by age 14. It is possible that maltreated youth feel disconnected from families that did not protect them and subsequently seek sexual relationships to gain support, seek companionship, or enhance their standing with peers." It is apparent that psychological abuse sustained during childhood is a predictor of the onset of sexual conduct occurring earlier in life, as opposed to later.

In the workplace

Some studies tend to focus on psychological abuse within the workplace. Namie's study of workplace emotional abuse found that 31% of women and 21% of men who reported workplace emotional abuse exhibited three key symptoms of post-traumatic stress disorder (hypervigilance, intrusive imagery, and avoidance behaviors). The most common psychological, professional, financial, and social effects of sexual harassment and retaliation are as follows:

• Psychological stress and health impairment, loss of motivation
• Decreased work or school performance as a result of stressful conditions; increased absenteeism in fear of harassment repetition
• Having to drop courses, change academic plans, or leave school (loss of tuition) in fear of harassment repetition and/or as a result of stress
• Being objectified and humiliated by scrutiny and gossip
• Loss of trust in environments similar to where the harassment occurred
• Loss of trust in the types of people that occupy similar positions as the harasser or his/her colleagues, especially in cases where they are not supportive, difficulties or stress on peer relationships, or relationships with colleagues
• Effects on sexual life and relationships: can put extreme stress upon relationships with significant others, sometimes resulting in divorce
• Weakening of support network, or being ostracized from professional or academic circles (friends, colleagues, or family may distance themselves from the victim, or shun him or her altogether)
• Depression, anxiety and/or panic attacks
• Sleeplessness and/or nightmares, difficulty concentrating, headaches, fatigue
• Eating disorders (weight loss or gain), alcoholism, and feeling powerless or out of control

Prevention

In intimate relationships

Recognition of abuse is the first step to prevention. It is often difficult for abuse victims to acknowledge their situation and to seek help. For those who do seek help, research has shown that people who participate in Intimate Partner Violence Prevention Program report less psychological aggression toward their targets of psychological abuse, and reported victimization from psychological abuse decreased over time for the treatment group.

There are non-profit organizations which provide support and prevention services, such as the Domestic Abuse Helpline for Men & Women (in the USA), operated by staff and trained volunteers to offer information and crisis intervention to victims of domestic violence.

In the family

Child abuse in the sole form of emotional/psychological maltreatment is often the most difficult to identify and prevent, as Child Protective Services is often the only method of intervention, and the institute "must have demonstrable evidence that harm to a child has been done before they can intervene. And, since emotional abuse doesn’t result in physical evidence such as bruising or malnutrition, it can be very hard to diagnose." Some researchers have, however, begun to develop methods to diagnose and treat such abuse, including the ability to: identify risk factors, provide resources to victims and their families, and ask appropriate questions to help identify the abuse.

In the workplace

The majority of companies within the United States provide access to a human resources department, in which to report cases of psychological/emotional abuse. Also, many managers are required to participate in conflict management programs, in order to ensure the workplace maintains an "open and respectful atmosphere, with tolerance for diversity and where the existence of interpersonal frustration and friction is accepted but also properly managed." Organizations must adopt zero-tolerance policies for professional verbal abuse. Education and coaching are needed to help employees to improve their skills when responding to professional-to-professional verbal abuse.

Popular perceptions

Several studies found double standards in how people tend to view emotional abuse by men versus emotional abuse by women. Follingstad et al. found that, when rating hypothetical vignettes of psychological abuse in marriages, professional psychologists tend to rate male abuse of females as more serious than identical scenarios describing female abuse of males: "the stereotypical association between physical aggression and males appears to extend to an association of psychological abuse and males". Similarly, Sorenson and Taylor randomly surveyed a group of Los Angeles, California residents for their opinions of hypothetical vignettes of abuse in heterosexual relationships. Their study found that abuse committed by women, including emotional and psychological abuse such as controlling or humiliating behavior, was typically viewed as less serious or detrimental than identical abuse committed by men. Additionally, Sorenson and Taylor found that respondents had a broader range of opinions about female perpetrators, representing a lack of clearly defined mores when compared to responses about male perpetrators.

When considering the emotional state of psychological abusers, psychologists have focused on aggression as a contributing factor. While it is typical for people to consider males to be the more aggressive of the two sexes, researchers have studied female aggression to help understand psychological abuse patterns in situations involving female abusers. According to Walsh and Shluman, "The higher rates of female initiated aggression [including psychological aggression] may result, in part, from adolescents' attitudes about the unacceptability of male aggression and the relatively less negative attitudes toward female aggression". This concept that females are raised with fewer restrictions on aggressive behaviors (possibly due to the anxiety over aggression being focused on males) is a possible explanation for women who utilize aggression when being mentally abusive.

Some researchers have become interested in discovering exactly why women are usually not considered to be abusive. Hamel's 2007 study found that a "prevailing patriarchal conception of intimate partner violence" led to a systematic reluctance to study women who psychologically and physically abuse their male partners. These findings state that existing cultural norms show males as more dominant and are therefore more likely to begin abusing their significant partners.

Dutton found that men who are emotionally or physically abused often encounter victim blaming that erroneously presumes the man either provoked or deserved the mistreatment by their female partners. Similarly, domestic violence victims will often blame their own behavior, rather than the violent actions of the abuser. Victims may try continually to alter their behavior and circumstances in order to please their abuser. Often, this results in further dependence of the individual on their abuser, as they may often change certain aspects of their lives that limit their resources. Studies show that emotional abusers frequently aim to exercise total control of different aspects of family life. This behavior is only supported when the victim of the abuse aims to please their abuser.

Many abusers are able to control their victims in a manipulative manner, utilizing methods to persuade others to conform to the wishes of the abuser, rather than to force them to do something they do not wish to do. Simon argues that because aggression in abusive relationships can be carried out subtly and covertly through various manipulation and control tactics, victims often don't perceive the true nature of the relationship until conditions worsen considerably.

Cultural causes

Some scholars state that wife abuse stems from "normal psychological and behavioral patterns of most men ... feminists seek to understand why men, in general, use physical force against their partners and what functions this serves for a society in a given historical context". Similarly, Dobash and Dobash claim that "Men who assault their wives are actually living up to cultural prescriptions that are cherished in Western society--aggressiveness, male dominance and female subordination--and they are using physical force as a means to enforce that dominance," while Walker claims that men exhibit a "socialized androcentric need for power".

While some women are aggressive and dominating to male partners, some studies show that the majority of abuse in heterosexual partnerships, at about 80% in the USA, is perpetrated by men. (Note that critics stress that this Department of Justice study examines crime figures, and does not specifically address domestic abuse figures. While the categories of crime and domestic abuse may cross-over, most instances of domestic abuse are either not regarded as crimes or reported to police—critics thus argue that it is inaccurate to regard the DOJ study as a comprehensive statement on domestic abuse.) A 2002 study reports that ten percent of violence in the UK, overall, is by females against males. However, more recent data specifically regarding domestic abuse (including emotional abuse) report that 3 in 10 women, and 1 in 5 men, have experienced domestic abuse.

Commentators argue that legal systems have in the past endorsed these traditions of male domination, and it is only in recent years that abusers have begun to be punished for their behavior. Conversely, in 1879, a Harvard University law scholar wrote, "The cases in the American courts are uniform against the right of the husband to use any chastisement, moderate or otherwise, toward the wife, for any purpose."

While recognizing that researchers have done valuable work and highlighted neglected topics critics suggest that the male cultural domination hypothesis for abuse is untenable as a generalized explanation for numerous reasons:

• Many variables (racial, ethnic, cultural and subcultural, nationality, religion, family dynamics, mental illness, etc.) make it very difficult or impossible to define male and female roles in any meaningful way that apply to the entire population.
• Studies show that disagreements about power-sharing in relationships are more strongly associated with abuse than are imbalances of power.
• Peer-reviewed studies have produced inconsistent results when directly examining patriarchal beliefs and wife abuse. Yllo and Straus argued that "low status" women in the United States suffered higher rates of spousal abuse; however, a rejoinder argued that Yllo and Straus's interpretive conclusions were "confusing and contradictory". Smith estimated that patriarchal beliefs were a causative factor for only 20% of wife abuse. Campbell writes that "there is not a simple linear correlation between female status and rates of wife assault." Other studies had similar findings. Additionally, a study of Hispanic Americans revealed that traditionalist men exhibited lower rates of abuse towards women.
• Studies show that treatment programs based on the patriarchal privilege model are flawed due to a weak connection between abusiveness and one's cultural or social attitudes.
• Numerous empirical studies challenge the concept that male abuse or control of women is culturally sanctioned. Such studies show that abusive men are widely viewed as unsuitable partners for dating or marriage. A minority of abusive men qualify as pervasively misogynistic. The majority of men who commit spousal abuse agree that their behavior was inappropriate. A minority of men approve of spousal abuse under even limited circumstances. Furthermore, the majority of men are non-abusive towards girlfriends or wives for the duration of relationships, contrary to predictions that aggression or abuse towards women is an innate element of masculine culture.
• Dutton argues that the numerous studies establishing that heterosexual and gay male relationships have lower rates of abuse than lesbian relationships, and the fact that women who've been involved with both men and women were more likely to have been abused by a woman "are difficult to explain in terms of male domination." Additionally, Dutton suggests that "patriarchy must interact with psychological variables in order to account for the great variation in power-violence data. It is suggested that some forms of psychopathology lead to some men adopting patriarchal ideology to justify and rationalize their own pathology."

Some argue that fundamentalist views of religions tend to reinforce emotional abuse. Mobaraki states, "Gender inequity is usually translated into a power imbalance with women being more vulnerable. This vulnerability is more precarious in traditional patriarchal societies."

Certain literalists have managed to pervert the Book of Genesis to see a precedent of all men subjugating their wives into sadness: "in sorrow thou shalt bring forth children: and thy desire shall be to thy husband, and he shall rule over thee"; in a chapter that mainly describes the basic features of men and women and could be describing the labour of childbirth or post-natal depression.

Critics also suggest that fundamentalist religious prohibitions against divorce make it more difficult for religious men or women to leave an abusive marriage: A 1985 survey of Protestant clergy in the United States by Jim M Alsdurf found that 21% of them agreed that "no amount of abuse would justify a woman's leaving her husband, ever," and 26% agreed with the statement that "a wife should submit to her husband and trust that God would honor her action by either stopping the abuse or giving her the strength to endure it."

Psychological manipulation

From Wikipedia, the free encyclopedia

 

Psychological manipulation is a type of social influence that aims to change the behavior or perception of others through abusive, deceptive, or underhanded tactics. By advancing the interests of the manipulator, often at another's expense, such methods could be considered exploitative, abusive, devious, and deceptive. 

 

Social influence is not necessarily negative. For example, people such as friends, family and doctors, can try to persuade to change clearly unhelpful habits and behaviors. Social influence is generally perceived to be harmless when it respects the right of the influenced to accept or reject it, and is not unduly coercive. Depending on the context and motivations, social influence may constitute underhanded manipulation.

Requirements for successful manipulation

According to psychology author George K. Simon, successful psychological manipulation primarily involves the manipulator:

1. Concealing aggressive intentions and behaviors and being affable.
2. Knowing the psychological vulnerabilities of the victim to determine which tactics are likely to be the most effective.
3. Having a sufficient level of ruthlessness to have no qualms about causing harm to the victim if necessary.

Consequently, the manipulation is likely to be accomplished through covert aggressive (relational aggressive or passive aggressive) means.

How manipulators control their victims

According to Braiker

Harriet B. Braiker (2004) identified the following ways that manipulators control their victims:

• Positive reinforcement: includes praise, superficial charm, superficial sympathy (crocodile tears), excessive apologizing, money, approval, gifts, attention, facial expressions such as a forced laugh or smile, and public recognition.
• Negative reinforcement: involves removing one from a negative situation as a reward, e.g. "You won't have to do your homework if you allow me to do this to you."
• Intermittent or partial reinforcement: Partial or intermittent negative reinforcement can create an effective climate of fear and doubt. Partial or intermittent positive reinforcement can encourage the victim to persist - for example in most forms of gambling, the gambler is likely to win now and again but still lose money overall.
• Punishment: includes nagging, yelling, the silent treatment, intimidation, threats, swearing, emotional blackmail, the guilt trip, sulking, crying, and playing the victim.
• Traumatic one-trial learning: using verbal abuse, explosive anger, or other intimidating behavior to establish dominance or superiority; even one incident of such behavior can condition or train victims to avoid upsetting, confronting or contradicting the manipulator.

According to Simon

Simon identified the following manipulative techniques:

• Lying (by commission) : It is hard to tell if somebody is lying at the time they do it, although often the truth may be apparent later when it is too late. One way to minimize the chances of being lied to is to understand that some personality types (particularly psychopaths) are experts at the art of lying and cheating, doing it frequently, and often in subtle ways.
• Lying by omission: This is a very subtle form of lying by withholding a significant amount of the truth. This technique is also used in propaganda.
• Denial: Manipulator refuses to admit that they have done something wrong.
• Rationalization: An excuse made by the manipulator for inappropriate behavior. Rationalization is closely related to spin.
• Minimization: This is a type of denial coupled with rationalization. The manipulator asserts that their behavior is not as harmful or irresponsible as someone else was suggesting, for example, saying that a taunt or insult was only a joke.
• Selective inattention or selective attention: Manipulator refuses to pay attention to anything that may distract from their agenda, saying things like "I don't want to hear it".
• Diversion: Manipulator not giving a straight answer to a straight question and instead being diversionary, steering the conversation onto another topic.
• Evasion: Similar to diversion but giving irrelevant, rambling, vague responses, weasel words.
• Covert intimidation: Manipulator throwing the victim onto the defensive by using veiled (subtle, indirect or implied) threats.
• Guilt trip: A special kind of intimidation tactic. A manipulator suggests to the conscientious victim that they do not care enough, are too selfish or have it easy. This usually results in the victim feeling bad, keeping them in a self-doubting, anxious and submissive position.
• Shaming: Manipulator uses sarcasm and put-downs to increase fear and self-doubt in the victim. Manipulators use this tactic to make others feel unworthy and therefore defer to them. Shaming tactics can be very subtle such as a fierce look or glance, unpleasant tone of voice, rhetorical comments, subtle sarcasm. Manipulators can make one feel ashamed for even daring to challenge them. It is an effective way to foster a sense of inadequacy in the victim.
• Vilifying the victim: More than any other, this tactic is a powerful means of putting the victim on the defensive while simultaneously masking the aggressive intent of the manipulator, while the manipulator falsely accuses the victim as being an abuser in response when the victim stands up for or defends themselves or their position.
• Playing the victim role: Manipulator portrays themself as a victim of circumstance or of someone else's behavior in order to gain pity, sympathy or evoke compassion and thereby get something from another. Caring and conscientious people cannot stand to see anyone suffering and the manipulator often finds it easy to play on sympathy to get cooperation.
• Playing the servant role: Cloaking a self-serving agenda in guise of a service to a more noble cause, for example saying they are acting in a certain way to be "obedient" to or in "service" to an authority figure or "just doing their job".
• Seduction: Manipulator uses charm, praise, flattery or overtly supporting others in order to get them to lower their defenses and give their trust and loyalty to the manipulator. They will also offer help with the intent to gain trust and access to an unsuspecting victim they have charmed.
• Projecting the blame (blaming others): Manipulator scapegoats in often subtle, hard-to-detect ways. Often, the manipulator will project their own thinking onto the victim, making the victim look like they have done something wrong. Manipulators will also claim that the victim is the one who is at fault for believing lies that they were conned into believing, as if the victim forced the manipulator to be deceitful. All blame, except for the part that is used by the manipulator to accept false guilt, is done in order to make the victim feel guilty about making healthy choices, correct thinking and good behaviors. It is frequently used as a means of psychological and emotional manipulation and control. Manipulators lie about lying, only to re-manipulate the original, less believable story into a "more acceptable" truth that the victim will believe. Projecting lies as being the truth is another common method of control and manipulation. Manipulators love to falsely accuse the victim as "deserving to be treated that way." They often claim that the victim is crazy and/or abusive, especially when there is evidence against the manipulator. (See Feigning, below.)
• Feigning innocence: Manipulator tries to suggest that any harm done was unintentional or that they did not do something that they were accused of. Manipulator may put on a look of surprise or indignation. This tactic makes the victim question their own judgment and possibly their own sanity.
• Feigning confusion: Manipulator tries to play dumb by pretending they do not know what the victim is talking about or is confused about an important issue brought to their attention. The manipulator intentionally confuses the victim in order for the victim to doubt their own accuracy of perception, often pointing out key elements that the manipulator intentionally included in case there is room for doubt. Sometimes manipulators will have used cohorts in advance to help back up their story.
• Brandishing anger: Manipulator uses anger to brandish sufficient emotional intensity and rage to shock the victim into submission. The manipulator is not actually angry, they just put on an act. They just want what they want and get "angry" when denied. Controlled anger is often used as a manipulation tactic to avoid confrontation, avoid telling the truth or to further hide intent. There are often threats used by the manipulator of going to police, or falsely reporting abuses that the manipulator intentionally contrived to scare or intimidate the victim into submission. Blackmail and other threats of exposure are other forms of controlled anger and manipulation, especially when the victim refuses initial requests or suggestions by the manipulator. Anger is also used as a defense so the manipulator can avoid telling truths at inconvenient times or circumstances. Anger is often used as a tool or defense to ward off inquiries or suspicion. The victim becomes more focused on the anger instead of the manipulation tactic.
• Bandwagon effect: Manipulator comforts the victim into submission by claiming (whether true or false) that many people already have done something, and the victim should as well. These include phrases such as "Many people like you ..." or "Everyone does this anyways." Such manipulation can be seen in peer pressure situations, often occurring in scenarios where the manipulator attempts to influence the victim into trying drugs or other substances.

Vulnerabilities exploited by manipulators

According to Braiker's self-help book, manipulators exploit the following vulnerabilities (buttons) that may exist in victims:

• the "disease to please"
• addiction to earning the approval and acceptance of others
• Emotophobia (fear of negative emotion; i.e. a fear of expressing anger, frustration or disapproval)
• lack of assertiveness and ability to say no
• blurry sense of identity (with soft personal boundaries)
• low self-reliance
• external locus of control

According to Simon, manipulators exploit the following vulnerabilities that may exist in victims:

• naïveté - victim finds it too hard to accept the idea that some people are cunning, devious and ruthless or is "in denial" if they are being victimized.
• over-conscientiousness - victim is too willing to give manipulator the benefit of the doubt and see their side of things in which they blame the victim.
• low self-confidence - victim is self-doubting, lacking in confidence and assertiveness, likely to go on the defensive too easily.
• over-intellectualization - victim tries too hard to understand and believes the manipulator has some understandable reason to be hurtful.
• emotional dependency - victim has a submissive or dependent personality. The more emotionally dependent the victim is, the more vulnerable they are to being exploited and manipulated.

Manipulators generally take the time to scope out the characteristics and vulnerabilities of their victims.
Kantor advises in his book The Psychopathology of Everyday Life: How to Deal with Manipulative People that vulnerability to psychopathic manipulators involves being too:

• dependent - dependent people need to be loved and are therefore gullible and liable to say yes to something to which they should say no.
• immature - has impaired judgment and so tends to believe exaggerated advertising claims.
• naïve - cannot believe there are dishonest people in the world, or takes it for granted that if there are any, they will not be allowed to prey on others.
• impressionable - overly seduced by charmers. For example, they might vote for the seemingly charming politician who kisses babies.
• trusting - people who are honest often assume that everyone else is honest. They are more likely to commit themselves to people they hardly know without checking credentials, etc., and less likely to question so-called experts.
• lonely - lonely people may accept any offer of human contact. A psychopathic stranger may offer human companionship for a price.
• narcissistic - narcissists are prone to falling for unmerited flattery.
• impulsive - make snap decisions about, for example, what to buy or whom to marry without consulting others.
• altruistic - the opposite of psychopathic: too honest, too fair, too empathetic.
• frugal - cannot say no to a bargain even if they know the reason it is so cheap.
• materialistic - easy prey for loan sharks or get-rich-quick schemes.
• greedy - the greedy and dishonest may fall prey to a psychopath who can easily entice them to act in an immoral way.
• masochistic - lack self-respect and so unconsciously let psychopaths take advantage of them. They think they deserve it out of a sense of guilt.
• the elderly - the elderly can become fatigued and less capable of multi-tasking. When hearing a sales pitch they are less likely to consider that it could be a con. They are prone to giving money to someone with a hard-luck story.

Motivations of manipulators

Manipulators can have various possible motivations, including but not limited to:

• the need to advance their own purposes and personal gain at virtually any cost to others
• a strong need to attain feelings of power and superiority in relationships with others
• a want and need to feel in control
• a desire to gain a feeling of power over others in order to raise their perception of self-esteem
• boredom, or growing tired of their surroundings, seeing it as a game more than hurting others
• covert agenda, criminal or otherwise, including financial manipulation (often seen when the elderly or unsuspecting, unprotected wealthy are intentionally targeted for the sole purpose of obtaining a victim's financial assets)

Psychopathy

Being manipulative is in Factor 1 of the Hare Psychopathy Checklist (PCL).

In the workplace

The workplace psychopath may often rapidly shift between emotions – used to manipulate people or cause high anxiety.

The authors of the book Snakes in Suits: When Psychopaths Go to Work describe a five phase model of how a typical workplace psychopath climbs to and maintains power. In phase three (manipulation) - the psychopath will create a scenario of "psychopathic fiction" where positive information about themselves and negative disinformation about others will be created, where your role as a part of a network of pawns or patrons will be utilised and you will be groomed into accepting the psychopath's agenda.

Antisocial, borderline and narcissistic personality disorders

According to Kernberg, antisocial, borderline, and narcissistic personality disorders are all organized at a borderline level of personality organization, and the three share some common characterological deficits and overlapping personality traits, with deceitfulness and exceptional manipulative abilities being the most common traits among antisocial and narcissism. Borderline is emphasized by unintentional and dysfunctional manipulation, but stigma towards borderlines being deceitful still wrongfully persists. Antisocials, borderlines, and narcissists are often pathological liars. Other shared traits may include pathological narcissism, consistent irresponsibility, machiavellianism, lack of empathy, cruelty, meanness, impulsivity, proneness to self-harm and addictions, interpersonal exploitation, hostility, anger and rage, vanity, emotional instability, rejection sensitivity, perfectionism, and the use of primitive defence mechanisms that are pathological and narcissistic. Common narcissistic defences include splitting, denial, projection, projective identification, primitive idealization and devaluation, distortion (including exaggeration, minimization and lies), and omnipotence.

Psychologist Marsha M. Linehan has stated that people with borderline personality disorder often exhibit behaviors which are not truly manipulative, but are erroneously interpreted as such. According to her, these behaviors often appear as unthinking manifestations of intense pain, and are often not deliberate as to be considered truly manipulative. In the DSM-V, manipulation was removed as a defining characteristic of borderline personality disorder.

Manipulative behavior is intrinsic to narcissists, who use manipulation to obtain power and narcissistic supply. Those with antisocial personalities will manipulate for material items, power, revenge, and a wide variety of other reasons.

Histrionic personality disorder

People with histrionic personality disorder are usually high-functioning, both socially and professionally. They usually have good social skills, despite tending to use them to manipulate others into making them the center of attention.

Machiavellianism

Machiavellianism is a term that some social and personality psychologists use to describe a person's tendency to be unemotional, and therefore able to detach them self from conventional morality and hence to deceive and manipulate others. In the 1960s, Richard Christie and Florence L. Geis developed a test for measuring a person's level of Machiavellianism (sometimes referred to as the Machiavelli test).

Media manipulation

From Wikipedia, the free encyclopedia

Media manipulation is a series of related techniques in which partisans create an image or argument that favours their particular interests. Such tactics may include the use of logical fallacies, psychological manipulations, outright deception, rhetorical and propaganda techniques, and often involve the suppression of information or points of view by crowding them out, by inducing other people or groups of people to stop listening to certain arguments, or by simply diverting attention elsewhere. In Propaganda: The Formation of Men's Attitudes, Jacques Ellul writes that public opinion can only express itself through channels which are provided by the mass media of communication – without which there could be no propaganda. It is used within public relations, propaganda, marketing, etc. While the objective for each context is quite different, the broad techniques are often similar.

As illustrated below, many of the more modern mass media manipulation methods are types of distraction, on the assumption that the public has a limited attention span.

Contexts

Activism

Activism is the practice or doctrine that has an emphasis on direct vigorous action especially supporting or opposing one side of a controversial matter. It is quite simply starting a movement to effect or change social views. It is frequently started by influential individuals but is done collectively through social movements with large masses. These social movements can be done through public rallies, strikes, street marches and even rants on social media.

A large social movement that has changed public opinion through time would be the 'Civil Rights March on Washington', where Martin Luther King Jr. performed his 'I Have a Dream' speech attempting to change social views on Non-White Americans in the United States of Americ, 28 August 1963. Most of King's movements were done through non-violent rallies and public speeches to show the white American population that they were peaceful but also wanted change in their community. In 1964, the 'Civil Rights Acts' commenced giving Non-White Americans equality with all races.

Advertising

Play media

"Daisy", a TV commercial for the re-election of U.S. President Lyndon B. Johnson. It aired only once, in September 1964, and is considered both one of the most controversial and one of the most effective political ads in U.S. history.

Advertising is the action of attracting public attention to something, especially through paid announcements for products and services. This tends to be done by businesses who wish to sell their product by paying media outlets to show their products or services on television breaks, banners on websites and mobile applications.

These advertisements are not only done by businesses but can also be done by certain groups. Non-commercial advertisers are those who spend money on advertising in a hope to raise awareness for a cause or promote specific ideas. These include groups such as interest groups, political parties, government organizations and religious movements. Most of these organizations intend to spread a message or sway public opinion instead of trying to sell products or services. Advertising can not only be found on social media, it is also evident on billboards, newspapers, magazines and even word of mouth.

Hoaxing

A hoax is something intended to deceive or defraud. When a newspaper or the news reports a fake story, it is known as a hoax. Misleading public stunts, scientific frauds, false bomb threats and business scams as hoaxes. A common aspect that hoaxes have is that they are all meant to deceive or lie. For something to become a hoax, the lie must have something more to offer. It must be outrageous, dramatic but also has to be believable and ingenious. Above all, it must be able to attract attention from the public. Once it has done that then a hoax is in full effect.

The word hoax became popular in the middle to late eighteenth century. It is thought to have come from the saying 'hocus pocus'. Hocus pocus means meaningless talk which is typically designed to trick others or conceal the truth about a situation. It is thought to be derived from a conjuror in the time of King James who called himself 'The Kings Majesties most excellent Hocus Pocus', where he would perform a trick and call out a phrase beginning with "hocus pocus".

The key word in something becoming a hoax is "public". A lie or a deception only becomes a hoax when it is acknowledged by the public. A popular hoax that is evident in today's times would be the 'Microwave your spoon' hoax. This hoax originated from a video which shows a metallic spoon being heated inside a microwave oven. It then further on suggests that it is easier to eat ice cream when the spoon is first microwaved. This hoax has fooled many people on social media into believing that the spoon could be microwaved, only to find that their microwave was damaged. The point of this hoax was to show how gullible people can be on social media and to prove that not everything you read or see on the internet is true.

An example of a hoax was a fake viral video is one that happened in 2012. Greenpeace paid to have a video made by Yes Men and that Occupy Seattle posted on their website. The video then took off and a lot of companies and people shared it. The video was of a drink fountain that looked like an oil platform at a party for Shell malfunctioning, and getting all over the party. The video then shows the a man telling the person holding the phone camera to stop filming while they are rushed out the door. There were also fake legal messages sent out to make it look like Shell was threatening the people reporting the story. It was very widespread and believed by many.

Propagandising

Propagandising is a form of communication that is aimed at influencing the attitude of a community toward some cause or position by presenting only one side of an argument. Propaganda is commonly created by governments, but some forms of mass communication created by other powerful organisations can be considered propaganda as well. As opposed to impartially providing information, propaganda, in its most basic sense, presents information primarily to influence an audience. Propaganda is usually repeated and dispersed over a wide variety of media in order to create the chosen result in audience attitudes. While the term propaganda has justifiably acquired a strongly negative connotation by association with its most manipulative and jingoistic examples (e.g. Nazi propaganda used to justify the Holocaust), propaganda in its original sense was neutral, and could refer to uses that were generally benign or innocuous, such as public health recommendations, signs encouraging citizens to participate in a census or election, or messages encouraging persons to report crimes to the police, among others.

Propaganda uses societal norms and myths that people hear and believe. Because people respond to, understand and remember more simple ideas this is what is used to influence people's beliefs, attitudes and values.

Psychological warfare

Psychological warfare is sometimes considered synonymous with propaganda. The principal distinction being that propaganda normally occurs within a nation, whereas psychological warfare normally takes place between nations, often during war or cold war. Various techniques are used to influence a target's values, beliefs, emotions, motives, reasoning, or behavior. Target audiences can be governments, organizations, groups, and individuals.

This tactic has been used in multiple wars throughout history. During World War II, the western Allies, expect for the Soviet Union would drop leaflets on the US and England. During the conflict with Iraq, American and England dropped leaflets on them, many of the leaflets telling the people how to surrender. In the Korean War both sides would use loud speakers from the front lines. In 2009 people in Israel in the Gaza war received text messages on their cell phones threatening them with rocket attacks. The Palestinian people were getting phone calls and leaflets warning them that they were going to drop rockets on them. These phone calls and leaflets were not always accurate.

Public relations

Public relations (PR) is the management of the flow of information between an individual or an organization and the public. Public relations may include an organization or individual gaining exposure to their audiences using topics of public interest and news items that do not require direct payment. PR is generally created by specialised individuals or firms at the behest of already public individuals or organizations, as a way of managing their public profile.

Techniques

Internet manipulation

Astroturfing

Astroturfing is when there is an intent and attempt to create the illusion of support for a particular cause, person, or stance. While this is mainly connected to and seen on the internet, it has also happened in newspapers during times of political elections. Corporations and political parties try to imitate grassroots movements in order to sway the public to believing something that isn't true.

Clickbait

Clickbait refers to headlines of online news articles that are sensationalized or sometimes completely fake. It uses people's natural curiosity to get people to click. In some cases clickbait is simply used to generate income, more clicks means more money made with advertisers. But these headlines and articles can also be used to influence a group of people on social media. They are constructed to appeal to the interest group's pre-existing biases and thus to be shared within filter bubbles.

Search engine marketing

In search engine marketing websites use market research, from past searches and other sources, to increase their visibility in search engine results pages. This allows them to guide search results along the lines they desire, and thereby influence searchers.

Business have many tactics to lure customers into their websites and to generate revenue such as banner ads, search engine optimization and pay-per-click marketing tools. They all serve a different purpose and use different tools that appeal to multiple types of users. Banner ads appear on sites that then redirect to other sites that are similar. Search engine optimization is changing a page to seem more reliable or applicable than other similar pages. Pay-per-click involves certain words being highlighted because they were bought by advertisers to then redirect to a page containing information or selling whatever that word pertained to. By using the internet, users are susceptible to these type of advertisements without a clear advertising campaign being viewed.

Distraction

Distraction by major events

Commonly known as "smoke screen", this technique consists of making the public focus its attention on a topic that is more convenient for the propagandist. This particular type of media manipulation has been referenced many times in popular culture. Some examples are:

• The movie Wag the Dog (1997), which illustrates the public being deceitfully distracted from an important topic by presenting another that whose only quality is that of being more attractive.
• In the U.S. TV series House of Cards, when protagonist Frank Underwood finds himself trapped in a media rampage, he addresses the viewer and says: "From the lion's den or a pack of wolves. When you're fresh meat, kill and throw them something fresher".

Politicians distract the public by showing them "shiny object" issues through the use of TV and other media. Sometimes they can be as simple as a politician with a reality show, like Sarah Palin had for a short time back in 2009, which aired on TLC.

Distracting the public

This a mere variation of the traditional arguments known, in logic, as ad hominem and ad populum but applied to countries instead of individuals. This technique consists on refuting arguments by appealing to nationalism or by inspiring fear and hate towards a foreign country or to all the foreigners. It has the potential of being important since it gives the propagandists the power to discredit any information coming from other countries.

Some examples are:

Q: "What do you think about Khokara's politic on X matter?" A: "I think they've been wrong about everything for the last 20 years or so..."

Q: "Your idea is quite similar to the one proposed in Falala." A: "Are you suggesting Falala is a better country than ours?"

Straw man fallacy

An informal fallacy. The "straw man" consists on appearing to refute the opponent's argument while actually attacking another topic. For it to work properly the topic that was actually refuted and the one that should have been refuted need to be similar.

Distraction by scapegoat

This is a combination of the straw man fallacy and the ad hominem argument. It is often used to incriminate someone in order to argument the innocence of someone else.

This is a very important tactic for governments and politicians, and it even made its way to the famous book The 48 Laws of Power by Robert Greene, in the Law #26 titled: "Keep you hands clean".

Photo manipulation

Visual media can be transformed through photo manipulation, commonly called "photoshopping." This can make a product, person, or idea seem more appealing. This is done by highlighting certain features on the product and using certain editing tools to enlarge the photo, to attract and persuade the public.

Compliance professionals

A compliance professional is an expert that utilizes and perfects means of gaining media influence. Though the means of gaining influence are common, their aims vary from political, economic, to personal. Thus the label of compliance professional applies to diverse groups of people, including propagandists, marketers, pollsters, salespeople and political advocates.

Techniques

Means of influence include, but are not limited to, the methods outlined in Influence: Science and Practice:

• Reciprocation
• Commitment and consistency
• Social proof
• Liking
• Authority
• Scarcity

Additionally, techniques like framing and less formal means of effective obfuscation, such as the use of logical fallacies, are used to gain compliance.