From Wikipedia, the free encyclopedia
Google LLC[5]
is an American multinational technology company that specializes in
Internet-related services and products, which include online advertising
technologies, search engine, cloud computing, software, and hardware.
Google was founded in 1998 by
Larry Page and
Sergey Brin while they were Ph.D. students at
Stanford University,
California.
Together, they own about 14 percent of its shares and control 56
percent of the stockholder voting power through supervoting stock. They
incorporated Google as a privately held company on September 4, 1998. An
initial public offering (IPO) took place on August 19, 2004, and Google moved to its new headquarters in Mountain View, California, nicknamed the
Googleplex. In August 2015, Google announced plans to reorganize its various interests as a conglomerate called
Alphabet Inc.
Google, Alphabet's leading subsidiary, will continue to be the umbrella
company for Alphabet's Internet interests. Upon completion of the
restructure,
Sundar Pichai was appointed
CEO of Google, replacing Larry Page, who became the CEO of Alphabet.
The company's rapid growth since incorporation has triggered a chain
of products, acquisitions, and partnerships beyond Google's core search
engine (
Google Search). It offers services designed for work and productivity (
Google Docs, Sheets, and Slides), email (
Gmail/
Inbox), scheduling and time management (
Google Calendar), cloud storage (
Google Drive), social networking (
Google+), instant messaging and video chat (
Google Allo/
Duo/
Hangouts), language translation (
Google Translate), mapping and turn-by-turn navigation (
Google Maps/
Waze/
Earth/
Street View), video sharing (
YouTube), note-taking (
Google Keep), and photo organizing and editing (
Google Photos). The company leads the development of the
Android mobile operating system, the
Google Chrome web browser, and
Chrome OS,
a lightweight operating system based on the Chrome browser. Google has
moved increasingly into hardware; from 2010 to 2015, it partnered with
major electronics manufacturers in the production of its
Nexus devices, and in October 2016, it released multiple hardware products (including the
Google Pixel smartphone,
Home smart speaker,
Wifi mesh wireless router, and
Daydream View
virtual reality headset). The new hardware chief, Rick Osterloh,
stated: "a lot of the innovation that we want to do now ends up
requiring controlling the end-to-end user experience". Google has also
experimented with becoming an Internet carrier. In February 2010, it
announced
Google Fiber, a fiber-optic infrastructure that was installed in Kansas City; in April 2015, it launched
Project Fi
in the United States, combining Wi-Fi and cellular networks from
different providers; and in 2016, it announced the Google Station
initiative to make public Wi-Fi available around the world, with initial
deployment in India.
[6]
Alexa,
a company that monitors commercial web traffic, lists Google.com as the
most visited website in the world. Several other Google services also
figure in the top 100 most visited websites, including
YouTube and
Blogger. Google is the most valuable brand in the world as of 2017,
[7] but has received significant
criticism involving issues such as
privacy concerns,
tax avoidance,
antitrust,
censorship, and
search neutrality. Google's
mission statement,
from the outset, was "to organize the world's information and make it
universally accessible and useful", and its unofficial slogan was "
Don't be evil". In October 2015, the motto was replaced in the Alphabet corporate code of conduct by the phrase
"Do the right thing", while the original one was retained in the code of conduct of Google.
[8] Around May 2018, the slogan was silently removed from the code's
clauses, leaving only one generic reference in its last paragraph.
[9]
History
Google's original homepage had a simple design because the company founders had little experience in
HTML, the
markup language used for designing web pages.
[10]
Google began in January 1996 as a research project by
Larry Page and
Sergey Brin when they were both PhD students at
Stanford University in
Stanford, California.
[11]
While conventional search engines ranked results by counting how many
times the search terms appeared on the page, the two theorized about a
better system that analyzed the relationships among websites.
[12] They called this new technology
PageRank; it determined a website's
relevance by the number of pages, and the importance of those pages that linked back to the original site.
[13][14]
Page and Brin originally nicknamed their new search engine "BackRub",
because the system checked backlinks to estimate the importance of a
site.
[15][16][17] Eventually, they changed the name to Google; the name of the search engine originated from a misspelling of the word "
googol",
[18][19]
the number 1 followed by 100 zeros, which was picked to signify that
the search engine was intended to provide large quantities of
information.
[20] Originally, Google ran under Stanford University's website, with the domains
google.stanford.edu[21] and
z.stanford.edu.
[22]
The domain name for Google was registered on September 15, 1997,
[23] and the company was incorporated on September 4, 1998. It was based in the garage of a friend (
Susan Wojcicki[11]) in
Menlo Park, California.
Craig Silverstein, a fellow PhD student at Stanford, was hired as the first employee.
[11][24][25]
Financing (1998) and initial public offering (2004)
Google's first production server.
[26]
Google was initially funded by an August 1998 contribution of $100,000 from
Andy Bechtolsheim, co-founder of
Sun Microsystems; the money was given before Google was incorporated.
[27] Google received money from three other
angel investors in 1998:
Amazon.com founder
Jeff Bezos, Stanford University computer science professor
David Cheriton, and entrepreneur
Ram Shriram.
[28]
After some additional, small investments through the end of 1998 to early 1999,
[28] a new $25 million round of funding was announced on June 7, 1999,
[29] with major investors including the
venture capital firms
Kleiner Perkins Caufield & Byers and
Sequoia Capital.
[27]
Early in 1999, Brin and Page decided they wanted to sell Google to
Excite. They went to Excite CEO George Bell and offered to sell it to him for $1 million. He rejected the offer.
Vinod Khosla, one of Excite's venture capitalists, talked the duo down to $750,000, but Bell still rejected it.
[30]
Google's
initial public offering (IPO) took place five years later, on August 19, 2004. At that time Larry Page, Sergey Brin, and
Eric Schmidt agreed to work together at Google for 20 years, until the year 2024.
[31]
At IPO, the company offered 19,605,052 shares at a price of $85 per share.
[32][33] Shares were sold in an online auction format using a system built by
Morgan Stanley and
Credit Suisse, underwriters for the deal.
[34][35] The sale of $1.67 bn (billion) gave Google a
market capitalization of more than $23bn.
[36] By January 2014, its market capitalization had grown to $397bn.
[37]
The vast majority of the 271 million shares remained under the control
of Google, and many Google employees became instant paper millionaires.
Yahoo!, a competitor of Google, also benefitted because it owned 8.4 million shares of Google before the IPO took place.
[38]
There were concerns that Google's IPO would lead to changes in
company culture. Reasons ranged from shareholder pressure for employee
benefit reductions to the fact that many company executives would become
instant paper millionaires.
[39]
As a reply to this concern, co-founders Brin and Page promised in a
report to potential investors that the IPO would not change the
company's culture.
[40] In 2005, articles in
The New York Times[41] and other sources began suggesting that Google had lost its anti-corporate, no evil philosophy.
[42][43][44]
In an effort to maintain the company's unique culture, Google
designated a Chief Culture Officer, who also serves as the Director of
Human Resources. The purpose of the Chief Culture Officer is to develop
and maintain the culture and work on ways to keep true to the core
values that the company was founded on: a flat organization with a
collaborative environment.
[45] Google has also faced allegations of
sexism and
ageism from former employees.
[46][47] In 2013, a
class action against several
Silicon Valley
companies, including Google, was filed for alleged "no cold call"
agreements which restrained the recruitment of high-tech employees.
[48]
The stock performed well after the IPO, with shares hitting $350 for the first time on October 31, 2007,
[49] primarily because of strong sales and earnings in the
online advertising market.
[50] The surge in stock price was fueled mainly by individual investors, as opposed to large institutional investors and
mutual funds.
[50] GOOG shares split into GOOG
class C shares and GOOGL
class A shares.
[51] The company is listed on the
NASDAQ stock exchange under the
ticker symbols GOOGL and GOOG, and on the
Frankfurt Stock Exchange
under the ticker symbol GGQ1. These ticker symbols now refer to
Alphabet Inc., Google's holding company, since the fourth quarter of
2015.
[52]
Growth
In March 1999, the company moved its offices to
Palo Alto, California,
[53] which is home to several prominent
Silicon Valley technology start-ups.
[54]
The next year, Google began selling advertisements associated with
search keywords against Page and Brin's initial opposition toward an
advertising-funded search engine.
[55][11] In order to maintain an uncluttered page design, advertisements were solely text-based.
[56]
This model of selling keyword advertising was first pioneered by Goto.com, an
Idealab spin-off created by
Bill Gross.
[57][58]
When the company changed names to Overture Services, it sued Google
over alleged infringements of the company's pay-per-click and bidding
patents. Overture Services would later be bought by Yahoo! and renamed
Yahoo! Search Marketing.
The case was then settled out of court; Google agreed to issue shares
of common stock to Yahoo! in exchange for a perpetual license.
[59]
In 2001, Google received a patent for its PageRank mechanism.
[60]
The patent was officially assigned to Stanford University and lists
Lawrence Page as the inventor. In 2003, after outgrowing two other
locations, the company leased an office complex from
Silicon Graphics, at 1600 Amphitheatre Parkway in
Mountain View, California.
[61] The complex became known as the
Googleplex, a play on the word
googolplex, the number one followed by a googol zeroes. The
Googleplex interiors were designed by
Clive Wilkinson Architects. Three years later, Google bought the property from SGI for $319 million.
[62] By that time, the name "Google" had found its way into everyday language, causing the verb "
google" to be added to the
Merriam-Webster Collegiate Dictionary and the
Oxford English Dictionary, denoted as: "to use the Google search engine to obtain information on the Internet".
[63][64] The first use of "Google" as a verb in
pop culture happened on the TV series
Buffy the Vampire Slayer, in 2002.
[65]
In 2005,
The Washington Post
reported on a 700 percent increase in third-quarter profit for Google,
largely thanks to large companies shifting their advertising strategies
from newspapers, magazines, and television to the Internet.
[66] In January 2008, all the data that passed through Google's MapReduce software component had an aggregated size of 20
petabytes per day.
[67][68][69] In 2009, a
CNN
report about top political searches of 2009 noted that "more than a
billion searches" are being typed into Google on a daily basis.
[70]
In May 2011, the number of monthly unique visitors to Google surpassed
one billion for the first time, an 8.4 percent increase from May 2010
(931 million).
[71]
The year 2012 was the first time that Google generated $50 billion in
annual revenue, generating $38 billion the previous year. In January
2013, then-CEO Larry Page commented, "We ended 2012 with a strong
quarter ... Revenues were up 36% year-on-year, and 8%
quarter-on-quarter. And we hit $50 billion in revenues for the first
time last year – not a bad achievement in just a decade and a half."
[72]
2013 onward
Screenshot of the Google homepage in 2015
Google announced the launch of a new company, called
Calico, on September 19, 2013, to be led by
Apple, Inc. chairman
Arthur Levinson.
In the official public statement, Page explained that the "health and
well-being" company would focus on "the challenge of ageing and
associated diseases".
[73]
Google celebrated its 15-year anniversary on September 27, 2013, and in 2016 it celebrated its 18th birthday with an animated
Doodle shown on web browsers around the world.
[74] although it has used other dates for its official birthday.
[75] The reason for the choice of September 27 remains unclear, and a dispute with rival search engine
Yahoo! Search in 2005 has been suggested as the cause.
[76][77]
The
Alliance for Affordable Internet (A4AI) was launched in October 2013; Google is part of the coalition of public and private organizations that also includes
Facebook,
Intel, and
Microsoft. Led by
Sir Tim Berners-Lee,
the A4AI seeks to make Internet access more affordable so that access
is broadened in the developing world, where only 31% of people are
online. Google will help to decrease Internet access prices so they fall
below the UN Broadband Commission's worldwide target of 5% of monthly
income.
[78]
The corporation's consolidated revenue for the third quarter of 2013
was reported in mid-October 2013 as $14.89 billion, a 12 percent
increase compared to the previous quarter.
[79]
Google's Internet business was responsible for $10.8 billion of this
total, with an increase in the number of users' clicks on
advertisements.
[80]
According to
Interbrand's annual Best Global Brands report, Google has been the second most valuable brand in the world (behind
Apple Inc.) in 2013,
[81] 2014,
[82] 2015,
[83] and 2016, with a valuation of $133 billion.
[84]
In September 2015, Google engineering manager Rachel Potvin revealed
details about Google's software code at an engineering conference. She
revealed that the entire Google codebase, which spans every single
service it develops, consists of over 2 billion lines of code. All that
code is stored in a code repository available to all 25,000 Google
engineers, and the code is regularly copied and updated on 10 Google
data centers. To keep control, Potvin said Google has built its own
"version control system", called "Piper", and that "when you start a new
project, you have a wealth of libraries already available to you.
Almost everything has already been done." Engineers can make a single
code change and deploy it on all services at the same time. The only
major exceptions are that the PageRank search results algorithm is
stored separately with only specific employee access, and the code for
the Android operating system and the Google Chrome browser are also
stored separately, as they don't run on the Internet. The "Piper" system
spans 85
TB
of data. Google engineers make 25,000 changes to the code each day and
on a weekly basis change approximately 15 million lines of code across
250,000 files. With that much code, automated bots have to help. Potvin
reported, "You need to make a concerted effort to maintain code health.
And this is not just humans maintaining code health, but robots too.”
Bots aren't writing code, but generating a lot of the data and
configuration files needed to run the company's software. "Not only is
the size of the repository increasing," Potvin explained, "but the rate
of change is also increasing. This is an exponential curve."
[85][86]
As of October 2016, Google operates 70 offices in more than 40 countries.
[87] Alexa, a company that monitors commercial web traffic, lists Google.com as the most visited website in the world.
[88] Several other Google services also figure in the top 100 most visited websites, including YouTube
[89] and Blogger.
[90]
Acquisitions and partnerships
2000–2009
In 2001, Google acquired
Deja News, the operators of a large archive of materials from
Usenet.
[91][92] Google rebranded the archive as
Google Groups, and by the end of the year, it had expanded the history back to 1981.
[93][94]
In April 2003, Google acquired
Applied Semantics, a company specializing in making software applications for the online advertising space.
[95][96] The
AdSense contextual advertising technology developed by Applied Semantics was adopted into Google's advertising efforts.
[97][94]
In 2004, Google acquired
Keyhole, Inc.
[98] Keyhole's
eponymous product was later renamed
Google Earth.
In April 2005, Google acquired
Urchin Software, using their Urchin on Demand product (along with ideas from Adaptive Path's Measure Map) to create
Google Analytics in 2006.
In October 2006, Google announced that it had acquired the video-sharing site YouTube for $1.65 billion in Google stock,
[99][100] and the deal was finalized on November 13, 2006.
[101][102]
On April 13, 2007, Google reached an agreement to acquire
DoubleClick
for $3.1 billion, transferring to Google valuable relationships that
DoubleClick had with Web publishers and advertising agencies.
[103] The deal was approved despite anti-trust concerns raised by competitors
Microsoft and
AT&T.
[104]
In addition to the many companies Google has purchased, the firm has
partnered with other organizations for research, advertising, and other
activities. In 2005, Google partnered with
NASA Ames Research Center to build 1,000,000 square feet (93,000 m
2) of offices.
[105]
In 2005 Google partnered with
AOL[106] to enhance each other's
video search services. In 2006 Google and
Fox Interactive Media of
News Corporation entered into a $900 million agreement to provide search and advertising on the then-popular social networking site
MySpace.
[107]
In 2007, Google began sponsoring
NORAD Tracks Santa, displacing the former sponsor AOL. NORAD Tracks Santa purports to follow
Santa Claus' progress on
Christmas Eve,
[108] using Google Earth to "track Santa" in 3-D for the first time.
[109][110]
In 2008, Google developed a partnership with
GeoEye
to launch a satellite providing Google with high-resolution (0.41 m
monochrome, 1.65 m color) imagery for Google Earth. The satellite was
launched from
Vandenberg Air Force Base on September 6, 2008.
[111] Google also announced in 2008 that it was hosting an archive of
Life Magazine's photographs.
[112][113]
2010–present
In 2010,
Google Energy made its first investment in a
renewable energy project, putting $38.8 million into two
wind farms in
North Dakota.
The company announced the two locations will generate 169.5 megawatts
of power, enough to supply 55,000 homes. The farms, which were developed
by
NextEra Energy Resources,
will reduce fossil fuel use in the region and return profits. NextEra
Energy Resources sold Google a twenty-percent stake in the project to
get funding for its development.
[114] In February 2010, the
Federal Energy Regulatory Commission FERC granted Google an authorization to buy and sell energy at market rates.
[115]
The order specifically states that Google Energy—a subsidiary of
Google—holds the rights "for the sale of energy, capacity, and ancillary
services at market-based rates", but acknowledges that neither Google
Energy nor its affiliates "own or control any generation or
transmission" facilities.
[116]
The corporation exercised this authorization in September 2013 when it
announced it would purchase all the electricity produced by the
not-yet-built 240-megawatt Happy Hereford wind farm.
[117]
Also in 2010, Google purchased
Global IP Solutions, a Norway-based company that provides web-based
teleconferencing and other related services. This acquisition enabled Google to add telephone-style services to its list of products.
[118] On May 27, 2010, Google announced it had also closed the acquisition of the mobile ad network
AdMob. This occurred days after the
Federal Trade Commission closed its investigation into the purchase.
[119] Google acquired the company for an undisclosed amount.
[120] In July 2010, Google signed an agreement with an Iowa wind farm to buy 114 megawatts of energy for 20 years.
[121]
On April 4, 2011,
The Globe and Mail reported that Google bid $900 million for 6000
Nortel Networks patents.
[122]
On August 15, 2011, Google made its largest-ever acquisition to-date when it announced that it would acquire
Motorola Mobility for $12.5 billion
[123][124]
subject to approval from regulators in the United States and Europe. In
a post on Google's blog, Google Chief Executive and co-founder Larry
Page revealed that the acquisition was a strategic move to strengthen
Google's patent portfolio. The company's Android operating system has
come under fire in an industry-wide patent battle, as Apple and
Microsoft have sued Android device makers such as HTC, Samsung, and
Motorola.
[125] The merger was completed on May 22, 2012, after the approval of
China.
[126]
This purchase was made in part to help Google gain Motorola's
considerable patent portfolio on mobile phones and wireless
technologies, to help protect Google in its ongoing patent disputes with
other companies,
[127] mainly
Apple and
Microsoft,
[125] and to allow it to continue to freely offer
Android.
[128]
After the acquisition closed, Google began to restructure the Motorola
business to fit Google's strategy. On August 13, 2012, Google announced
plans to lay off 4000 Motorola Mobility employees.
[129] On December 10, 2012, Google sold the manufacturing operations of Motorola Mobility to
Flextronics for $75 million.
[130] As a part of the agreement, Flextronics will manufacture undisclosed Android and other mobile devices.
[131] On December 19, 2012, Google sold the Motorola Home business division of Motorola Mobility to
Arris Group
for $2.35 billion in a cash-and-stock transaction. As a part of this
deal, Google acquired a 15.7% stake in Arris Group valued at
$300 million.
[132][133]
In June 2013, Google acquired
Waze, a $966 million deal.
[134]
While Waze would remain an independent entity, its social features,
such as its crowdsourced location platform, were reportedly valuable
integrations between Waze and
Google Maps, Google's own mapping service.
[135]
On January 26, 2014, Google announced it had agreed to acquire
DeepMind Technologies, a privately-held artificial intelligence company from
London.
DeepMind describes itself as having the ability to combine the best
techniques from machine learning and systems neuroscience to build
general-purpose learning algorithms. DeepMind's first commercial
applications were used in simulations, e-commerce and games. As of
December 2013, it was reported that DeepMind had roughly 75 employees.
[136] Technology news website
Recode
reported that the company was purchased for $400 million though it was
not disclosed where the information came from. A Google spokesman would
not comment of the price.
[137][138] The purchase of DeepMind aids in Google's recent growth in the artificial intelligence and robotics community.
[139]
On January 29, 2014, Google announced that it would divest Motorola Mobility to
Lenovo
for $2.91 billion, a fraction of the original $12.5 billion price paid
by Google to acquire the company. Google retained all but 2000 of
Motorola's patents and entered into cross-licensing deals.
[140]
On September 21, 2017,
HTC
announced a "cooperation agreement" in which it would sell
non-exclusive rights to certain intellectual property, as well as
smartphone talent, to Google for $1.1 billion.
[141][142][143]
On December 6, 2017, Google made its first investment in
India and picked up a significant minority stake in hyper-local concierge and delivery player Dunzo.
[144] The Benguluru based startup received $12 million investment in Google's series B funding round.
[145]
On March 29, 2018, Google led a Series C funding round into online-to-offline fashion e-commerce start-up Fynd.
[146] It was its second direct investment in India with an undisclosed amount.
[147][148]
In this way, Google is also looking to build an ecosystem in India
across high-frequency hyper-local transactions as well as in the
healthcare, financial services, and education sectors.
Google data centers
Google data centers are located in North and South America, Asia, Europe.
[149]
Traditionally, Google relied on
parallel computing on commodity hardware
[150] like mainstream x86 computers similar to home PCs
[151] to keep costs per query low.
[152] In 2005, it started developing its own designs, which were only revealed in 2009.
[152]
In October 2013,
The Washington Post reported that the U.S.
National Security Agency intercepted communications between Google's data centers, as part of a program named
MUSCULAR.
[153][154] This wiretapping was made possible because Google did not encrypt data passed inside its own network.
[155] Google began encrypting data sent between data centers in 2013.
[156]
Google's most efficient data center runs at 35 °C (95 °F) using only
fresh air cooling, requiring no electrically powered air conditioning;
the servers run so hot that humans cannot go near them for extended
periods.
[157]
An August 2011 report estimated that Google had about 900,000 servers
in their data centers, based on energy usage. The report does state
that "Google never says how many servers are running in its data
centers."
[158]
In December 2016, Google announced that—starting in 2017—it will
power all of its data centers, as well as all of its offices, from 100%
renewable energy. The commitment will make Google "the world's largest
corporate buyer of renewable power, with commitments reaching 2.6
gigawatts (2,600 megawatts) of wind and solar energy". Google also
stated that it does not count that as its final goal; it says that
"since the wind doesn't blow 24 hours a day, we'll also broaden our
purchases to a variety of energy sources that can enable renewable
power, every hour of every day". Additionally, the project will "help
support communities" around the world, as the purchase commitments will
"result in infrastructure investments of more than $3.5 billion
globally", and will "generate tens of millions of dollars per year in
revenue to local property owners, and tens of millions more to local and
national governments in tax revenue".
[159][160][161]
Alphabet
On August 10, 2015, Google announced plans to reorganize its various interests as a
conglomerate called
Alphabet.
Google became Alphabet's leading subsidiary, and will continue to be
the umbrella company for Alphabet's Internet interests. Upon completion
of the restructure,
Sundar Pichai became CEO of Google, replacing
Larry Page, who became CEO of Alphabet.
[162][163][164]
On September 1, 2017, Google Inc. announced its plans of restructuring as a
limited liability company,
Google LLC, as a wholly owned subsidiary of XXVI Holdings Inc., which
is formed as a subsidiary of Alphabet Inc. to hold the equity of its
other subsidiaries, including Google LLC and other bets.
[165]
Products and services
Advertising
Google on ad-tech London, 2010
For the 2006 fiscal year, the company reported $10.492 billion in
total advertising revenues and only $112 million in licensing and other
revenues.
[166] In 2011, 96% of Google's revenue was derived from its advertising programs.
[167] In addition to its own algorithms for understanding search requests, Google uses technology from the company
DoubleClick, to project user interest and target advertising to the search context and the user history.
[168][169]
In 2007, Google launched "
AdSense for Mobile", taking advantage of the emerging mobile advertising market.
[170]
Google Analytics
allows website owners to track where and how people use their website,
for example by examining click rates for all the links on a page.
[171] Google advertisements can be placed on third-party websites in a two-part program. Google's
AdWords allows advertisers to display their advertisements in the Google content network, through a cost-per-click scheme.
[172] The sister service, Google
AdSense, allows website owners to display these advertisements on their website and earn money every time ads are clicked.
[173]
One of the criticisms of this program is the possibility of
click fraud,
which occurs when a person or automated script clicks on advertisements
without being interested in the product, causing the advertiser to pay
money to Google unduly. Industry reports in 2006 claimed that
approximately 14 to 20 percent of clicks were fraudulent or invalid.
[174]
In February 2003, Google stopped showing the advertisements of
Oceana, a non-profit organization protesting a major cruise ship's
sewage treatment practices. Google cited its editorial policy at the
time, stating "Google does not accept advertising if the ad or site
advocates against other individuals, groups, or organizations."
[175]
In June 2008, Google reached an advertising agreement with Yahoo!,
which would have allowed Yahoo! to feature Google advertisements on its
web pages. The alliance between the two companies was never completely
realized because of
antitrust concerns by the
U.S. Department of Justice. As a result, Google pulled out of the deal in November 2008.
[176][177]
In July 2016, Google started rejecting all flash based adverts
replacing them by HTM5. Google’s plan was to go “100% HTML5” beginning
on January 2, 2017.
[178]
Search engine
Google Search homepage as of 2 December 2016
According to
comScore market research from November 2009,
Google Search is the dominant search engine in the United States market, with a
market share of 65.6%.
[179] Google
indexes billions of web pages to allow users to search for the information they desire through the use of keywords and
operators.
[180]
In 2003,
The New York Times complained about Google's
indexing, claiming that Google's
caching of content on its site infringed its copyright for the content.
[181] In both
Field v. Google and
Parker v. Google, the United States District Court of
Nevada ruled in favor of Google.
[182][183] The publication
2600: The Hacker Quarterly has compiled a list of words that google's new
instant search feature will not search.
[184]
Google Watch has criticized Google's PageRank algorithms, saying that
they discriminate against new websites and favor established sites.
[185]
Google also hosts
Google Books.
The company began scanning books and uploading limited previews, and
full books were allowed, into its new book search engine. The
Authors Guild,
a group that represents 8,000 U.S. authors, filed a class action suit
in a New York City federal court against Google in 2005 over this
service. Google replied that it is in compliance with all existing and
historical applications of copyright laws regarding books.
[186]
Google eventually reached a revised settlement in 2009 to limit its
scans to books from the U.S., the UK, Australia, and Canada.
[187] Furthermore, the Paris Civil Court ruled against Google in late 2009, asking it to remove the works of La Martinière (
Éditions du Seuil) from its database.
[188] In competition with
Amazon.com, Google sells digital versions of new books.
[189]
On July 21, 2010, in response to
Bing, Google updated its image search to display a streaming sequence of
thumbnails
that enlarge when pointed at. Although web searches still appear in a
batch per page format, on July 23, 2010, dictionary definitions for
certain English words began appearing above the linked results for web
searches.
[190]
The "Hummingbird" update to the Google search engine was announced in
September 2013. The update was introduced over the month prior to the
announcement and allows users ask the search engine a question in
natural language rather than entering keywords into the search box.
[191]
In August 2016, Google announced two major changes to its mobile
search results. The first change removes the "mobile-friendly" label
that highlighted easy to read pages from its mobile search results page.
For the second change, the company—starting on January 10, 2017—will
punish mobile pages that show intrusive
interstitial advertisements when a user first opens a page. Such pages will also rank lower in Google search results.
[192]
In May 2017, Google enabled a new "Personal" tab in Google Search,
letting users search for content in their Google accounts' various
services, including email messages from
Gmail and photos from
Google Photos.
[193][194]
Enterprise services
G Suite
is a monthly subscription offering for organizations and businesses to
get access to a collection of Google's services, including
Gmail,
Google Drive and
Docs, Sheets, and Slides, with additional administrative tools, unique domain names, and 24/7 support.
[195]
Google Search Appliance was launched in February 2002, targeted toward providing search technology for larger organizations.
[11] Google launched the
Mini
three years later, which was targeted at smaller organizations. Late in
2006, Google began to sell Custom Search Business Edition, providing
customers with an advertising-free window into Google.com's index. The
service was renamed Google Site Search in 2008.
[196]
Site Search customers were notified by email in late March 2017 that no
new licenses for Site Search would be sold after April 1, 2017, but
that customer and technical support would be provided for the duration
of existing license agreements.
[197][198]
On March 15, 2016, Google announced the introduction of Google
Analytics 360 Suite, "a set of integrated data and marketing analytics
products, designed specifically for the needs of enterprise-class
marketers" which can be integrated with
BigQuery
on the Google Cloud Platform. Among other things, the suite is designed
to help "enterprise class marketers" "see the complete customer
journey", generate "useful insights", and "deliver engaging experiences
to the right people".
[199] Jack Marshall of
The Wall Street Journal wrote that the suite competes with existing marketing cloud offerings by companies including
Adobe,
Oracle,
Salesforce, and
IBM.
[200]
Business incubator
On September 24, 2012,
[201] Google launched
Google for Entrepreneurs, a largely not-for-profit
business incubator providing startups with
co-working spaces known as Campuses, with assistance to startup founders that may include workshops, conferences, and mentorships.
[202] Presently, there are 7 Campus locations in
Berlin,
London,
Madrid,
Seoul,
São Paulo,
Tel Aviv, and
Warsaw.
Consumer services
Web-based services
Google offers
Gmail, and the newer variant
Inbox,
[203] for
email,
[204] Google Calendar for time-management and scheduling,
[205] Google Maps for mapping, navigation and
satellite imagery,
[206] Google Drive for
cloud storage of files,
[207] Google Docs, Sheets and Slides for productivity,
[207] Google Photos for photo storage and sharing,
[208] Google Keep for
note-taking,
[209] Google Translate for language translation,
[210] YouTube for video viewing and sharing,
[211] and
Google+,
Allo, and
Duo for social interaction.
[212][213][214]
Software
Google develops the
Android mobile operating system,
[215] as well as its
smartwatch,
[216] television,
[217] car,
[218] and
Internet of things-enabled
smart devices variations.
[219]
It also develops the
Google Chrome web browser,
[220] and
Chrome OS, an operating system based on Chrome.
[221]
Hardware
In January 2010, Google released
Nexus One, the first Android phone under its own, "Nexus", brand.
[222] It spawned a number of phones and tablets under the "Nexus" branding
[223] until its eventual discontinuation in 2016, replaced by a new brand called,
Pixel.
[224]
In 2011, the
Chromebook was introduced, described as a "new kind of computer" running Chrome OS.
[225]
In July 2013, Google introduced the
Chromecast dongle, that allows users to stream content from their smartphones to televisions.
[226][227]
In June 2014, Google announced
Google Cardboard, a simple cardboard viewer that lets user place their smartphone in a special front compartment to view
virtual reality (VR) media.
[228][229]
In April 2016,
Recode reported that Google had hired Rick Osterloh,
Motorola Mobility's former President, to head Google's new hardware division.
[230]
In October 2016, Osterloh stated that "a lot of the innovation that we
want to do now ends up requiring controlling the end-to-end user
experience",
[224] and Google announced several hardware platforms:
- The Pixel and Pixel XL smartphones with the Google Assistant, a next-generation contextual voice assistant, built-in.[231]
- Google Home, an Amazon Echo-like
voice assistant placed in the house that can answer voice queries, play
music, find information from apps (calendar, weather etc.), and control
third-party smart home appliances (users can tell it to turn on the
lights, for example).[232]
- Daydream View virtual reality headset that lets Android users with compatible Daydream-ready smartphones put their phones in the headset and enjoy VR content.[233]
- Google Wifi, a connected set of Wi-Fi routers to simplify and extend coverage of home Wi-Fi.[234]
Internet services
In February 2010, Google announced the
Google Fiber
project, with experimental plans to build an ultra-high-speed broadband
network for 50,000 to 500,000 customers in one or more American cities.
[235][236] Following Google's corporate restructure to make
Alphabet Inc. its parent company, Google Fiber was moved to Alphabet's Access division.
[237][238]
In April 2015, Google announced
Project Fi,
a mobile virtual network operator, that combines Wi-Fi and cellular
networks from different telecommunication providers in an effort to
enable seamless connectivity and fast Internet signal.
[239][240][241]
In September 2016, Google began its Google Station initiative, a
project for public Wi-Fi at railway stations in India. Caesar Sengupta,
VP for Google's next billion users, told
The Verge
that 15,000 people get online for the first time thanks to Google
Station and that 3.5 million people use the service every month. The
expansion meant that Google was looking for partners around the world to
further develop the initiative, which promised "high-quality, secure,
easily accessible Wi-Fi".
[242] By December, Google Station had been deployed at 100 railway stations,
[243] and in February, Google announced its intention to expand beyond railway stations, with a plan to bring citywide Wi-Fi to
Pune.
[244][245]
Other products
Google launched its
Google News service in 2002, an automated service which summarizes news articles from various websites.
[246] In March 2005,
Agence France Presse
(AFP) sued Google for copyright infringement in federal court in the
District of Columbia, a case which Google settled for an undisclosed
amount in a pact that included a license of the full text of AFP
articles for use on Google News.
[247]
In May 2011, Google announced
Google Wallet, a mobile application for wireless payments.
[248]
In 2013, Google launched
Google Shopping Express, a delivery service initially available only in San Francisco and Silicon Valley.
[249]
Google Alerts is a content
change detection and notification service, offered by the
search engine
company Google. The service sends emails to the user when it finds new
results—such as web pages, newspaper articles, or blogs—that match the
user's search term.
[250][251][252]
In July 2015 Google released
DeepDream, an image recognition software capable of creating psychedelic images using a
convolutional neural network.
[253][254][255]
Google introduced its Family Link service in March 2017, letting parents buy
Android Nougat-based
Android devices for kids under 13 years of age and create a Google
account through the app, with the parents controlling the apps
installed, monitor the time spent using the device, and setting a
"Bedtime" feature that remotely locks the device.
[256][257][258]
In April 2017, Google launched AutoDraw, a web-based tool using
artificial intelligence and
machine learning to recognize users' drawings and replace scribbles with related
stock images that have been created by professional artists.
[259][260][261]
The tool is built using the same technology as QuickDraw, an
experimental game from Google's Creative Lab where users were tasked
with drawing objects that algorithms would recognize within 20 seconds.
[262]
In May 2017, Google added "Family Groups" to several of its services.
The feature, which lets users create a group consisting of their family
members' individual Google accounts, lets users add their "Family
Group" as a collaborator to shared albums in
Google Photos, shared notes in
Google Keep, and common events in
Google Calendar.
At announcement, the feature is limited to Australia, Brazil, Canada,
France, Germany, Ireland, Italy, Japan, Mexico, New Zealand, Russia,
Spain, United Kingdom and United States.
[263][264]
APIs
Google APIs are a set of
application programming interfaces (APIs) developed by Google which allow communication with
Google Services
and their integration to other services. Examples of these include
Search, Gmail, Translate or Google Maps. Third-party apps can use these
APIs to take advantage of or extend the functionality of the existing
services.
Other websites
Google Developers is Google's site for
software development
tools, APIs, and technical resources. The site contains documentation
on using Google developer tools and APIs—including discussion groups and
blogs for developers using Google's developer products.
Google Labs was a page created by Google to demonstrate and test new projects.
Google owns the top-level domain
1e100.net which is used for some servers within Google's network. The name is a reference to the scientific
E notation representation for 1 googol,
1E100 = 1 × 10100.
[265]
In March 2017, Google launched a new website, opensource.google.com,
to publish its internal documentation for Google Open Source projects.
[266][267]
In June 2017, Google launched "We Wear Culture", a searchable archive
of 3,000 years of global fashion. The archive, a result of
collaboration between Google and over 180 museums, schools, fashion
institutes, and other organizations, also offers curated exhibits of
specific fashion topics and their impact on society.
[268][269]
Corporate affairs and culture
On
Fortune magazine's list of the best companies to work for, Google ranked first in 2007, 2008 and 2012
[270][271][272] and fourth in 2009 and 2010.
[273][274]
Google was also nominated in 2010 to be the world's most attractive
employer to graduating students in the Universum Communications talent
attraction index.
[275]
Google's corporate philosophy includes principles such as "you can make
money without doing evil," "you can be serious without a suit," and
"work should be challenging and the challenge should be fun."
[276]
Employees
As of March 2018, Google has 85,050 employees.
[4] Google's 2017
diversity report states that 31 percent of its workforce are women and
69 percent are men, with the ethnicity of its workforce being
predominately white (56%) and Asian (35%).
[277] Within tech roles, however, 20 percent were women; and 25 percent of leadership roles were held by women.
[277] The report also announced that
Intel's former vice president,
CDO, and
CHRO Danielle Brown would be joining Google as its new Vice President of Diversity.
[277] A
March 2013 report was presented at EclipseCon2013 which detailed that
Google had over 10,000 developers based in more than 40 offices.[278][needs update]
Google's employees are hired based on a hierarchical system.
Employees are split into six hierarchies based on experience and can
range "from entry-level data center workers at level one to managers and
experienced engineers at level six."
[279]
After the company's IPO in 2004, founders Sergey Brin and Larry Page and CEO Eric Schmidt requested that their
base salary be cut to $1.
Subsequent offers by the company to increase their salaries were turned
down, primarily because their main compensation continues to come from
owning stock in Google. Before 2004, Schmidt made $250,000 per year, and
Page and Brin each received an annual salary of $150,000.
[280]
In March 2008,
Sheryl Sandberg, then vice-president of global online sales and operations, began her position as chief operating officer of Facebook.
[281][282] In 2009, early employee
Tim Armstrong left to become CEO of
AOL. In July 2012, Google's first female engineer,
Marissa Mayer, left Google to become
Yahoo!'s CEO.
[283]
In 2017 former
Intel executive
Diane Bryant became Chief Operating Officer of
Google Cloud.
[284]
As a motivation technique,
Google uses a policy often called Innovation Time Off, where Google
engineers are encouraged to spend 20% of their work time on projects
that interest them. Some of Google's services, such as Gmail, Google
News,
Orkut, and AdSense originated from these independent endeavors.
[286] In a talk at Stanford University,
Marissa Mayer,
Google's Vice President of Search Products and User Experience until
July 2012, showed that half of all new product launches in the second
half of 2005 had originated from the Innovation Time Off.
[287]
Office locations and headquarters
Bicycles painted in the corporate color scheme are available for free use by any employee travelling around the Googleplex
Mountain View
Google's headquarters in
Mountain View, California is referred to as "the
Googleplex", a play on words on the number
googolplex and the headquarters itself being a
complex of buildings. The lobby is decorated with a piano,
lava lamps,
old server clusters, and a projection of search queries on the wall.
The hallways are full of exercise balls and bicycles. Many employees
have access to the corporate recreation center. Recreational amenities
are scattered throughout the campus and include a workout room with
weights and rowing machines, locker rooms, washers and dryers, a massage
room, assorted video games,
table football,
a baby grand piano, a billiard table, and ping pong. In addition to the
recreation room, there are snack rooms stocked with various foods and
drinks, with special emphasis placed on nutrition.
[288] Free food is available to employees 24/7, with the offerings provided by paid vending machines
prorated based on and favoring those of better nutritional value.
[289]
Google's extensive amenities are not available to all of its workers.
Temporary workers such as book scanners do not have access to shuttles,
Google cafes, or other perks.
[290]
New York City
Google's New York City office building houses its largest advertising sales team.
In 2006, Google moved into about 300,000 square feet (27,900 m
2) of office space in New York City, at
111 Eighth Avenue
in Manhattan. The office was designed and built specially for Google,
and houses its largest advertising sales team, which has been
instrumental in securing large partnerships.
[291] The New York headquarters includes a game room, micro-kitchens, and a video game area.
[292]
In 2010, Google bought the building housing the headquarter, in a deal
that valued the property at around $1.9 billion, the biggest for a
single building in the United States that year.
[293][294] In February 2012, Google moved additional employees to the New York City campus, with a total of around 2,750 employees.
[295] In 2018, Google's parent company Alphabet bought
Chelsea Market building for $2.4 billion nearby its current New York HQ. The sale is touted as one of the
Most Expensive Real estate Transactions for a single building in history of New York.
[296][297][298][299]
Other U.S. cities
By late 2006, Google established a new headquarters for its AdWords division in
Ann Arbor, Michigan.
[300] In November 2006, Google opened offices on
Carnegie Mellon's campus in
Pittsburgh, focusing on shopping-related advertisement coding and
smartphone applications and programs.
[301][302] Other office locations in the U.S. include
Atlanta, Georgia;
Austin, Texas;
Boulder, Colorado;
Cambridge, Massachusetts;
San Francisco,
California;
Seattle, Washington;
Reston, Virginia, and
Washington, D.C.[303]
In October 2006, the company announced plans to install thousands of
solar panels to provide up to 1.6 mega
watts of electricity, enough to satisfy approximately 30% of the campus' energy needs.
[304] The system will be the largest
solar power system constructed on a U.S. corporate campus and one of the largest on any corporate site in the world.
[304] In addition, Google announced in 2009 that it was deploying herds of
goats to keep grassland around the Googleplex short, helping to prevent the threat from seasonal bush fires while also reducing the
carbon footprint of mowing the extensive grounds.
[305][306] The idea of trimming lawns using goats originated from
Bob Widlar, an engineer who worked for
National Semiconductor.
[307] In 2008, Google faced accusations in
Harper's Magazine of being an "energy glutton". The company was accused of employing its "
Don't be evil" motto and its public
energy-saving campaigns to cover up or make up for the massive amounts of energy its servers require.
[308]
International locations
Internationally, Google has over 78 offices in more than 50 countries.
[309] It also has product research and development operations in cities around the world, namely
Sydney (birthplace location of
Google Maps)
[310] and
London (part of
Android development).
[311]
In November 2013, Google announced plans for a new
London
headquarter, a notable 1 million square foot office able to accommodate
4,500 employees. Recognized as one of the biggest ever commercial
property acquisitions at the time of the deal's announcement in January,
[312] Google submitted plans for the new headquarter to the
Camden Council
in June 2017. The new building, if approved, will feature a rooftop
garden with a running track, giant moving blinds, a swimming pool, and a
multi-use games area for sports.
[313][314]
In May 2015, Google announced its intention to create its own campus in
Hyderabad, India. The new campus, reported to be the company's largest outside the United States, will accommodate 13,000 employees.
[315][316]
Doodles
Since 1998, Google has been designing special, temporary alternate logos to place on their
homepage intended to celebrate
holidays, events, achievements and people. The first Google
Doodle was in honor of the
Burning Man Festival of 1998.
[317][318] The doodle was designed by
Larry Page and
Sergey Brin
to notify users of their absence in case the servers crashed.
Subsequent Google Doodles were designed by an outside contractor, until
Larry and Sergey asked then-
intern Dennis Hwang to design a logo for
Bastille Day in 2000. From that point onward, Doodles have been organized and created by a team of employees termed "Doodlers".
[319]
Easter eggs and April Fools' Day jokes
Google has a tradition of creating
April Fools' Day jokes. On April 1, 2000,
Google MentalPlex allegedly featured the use of mental power to search the web.
[320] In 2007, Google announced a free Internet service called
TiSP, or Toilet Internet Service Provider, where one obtained a connection by flushing one end of a
fiber-optic cable down their toilet.
[321] Also in 2007, Google's Gmail page displayed an announcement for
Gmail Paper, allowing users to have email messages printed and shipped to them.
[322] In 2008, Google announced Gmail Custom time where users could change the time that the email was sent.
[323]
In 2010, Google changed its company name to Topeka in honor of
Topeka, Kansas, whose mayor changed the city's name to Google for a short amount of time in an attempt to sway Google's decision in its new
Google Fiber Project.
[324][325] In 2011, Google announced
Gmail Motion, an interactive way of controlling Gmail and the computer with body movements via the user's webcam.
[326]
Google's services contain
easter eggs, such as the
Swedish Chef's "Bork bork bork,"
Pig Latin, "Hacker" or
leetspeak,
Elmer Fudd,
Pirate, and
Klingon as language selections for its search engine.
[327] The search engine calculator provides the
Answer to the Ultimate Question of Life, the Universe, and Everything from
Douglas Adams'
The Hitchhiker's Guide to the Galaxy.
[328]
When searching the word "recursion", the spell-checker's result for the
properly spelled word is exactly the same word, creating a recursive
link.
[329]
When searching for the word "
anagram,"
meaning a rearrangement of letters from one word to form other valid
words, Google's suggestion feature displays "Did you mean: nag a ram?"
[330]
In Google Maps, searching for directions between places separated by
large bodies of water, such as Los Angeles and Tokyo, results in
instructions to "
kayak across the
Pacific Ocean." During
FIFA World Cup 2010, search queries including "
World Cup" and "
FIFA" caused the "Goooo...gle" page indicator at the bottom of every result page to read "Goooo...al!" instead.
[331]
Philanthropy
In 2004, Google formed the not-for-profit philanthropic
Google.org, with a start-up fund of $1 billion.
[332] The mission of the organization is to create awareness about
climate change, global public health, and global poverty. One of its first projects was to develop a viable
plug-in hybrid electric vehicle that can attain 100 miles per gallon. Google hired
Larry Brilliant as the program's executive director in 2004
[333]and Megan Smith has since replaced him has director.
[334]
In 2008, Google announced its "project 10
100" which accepted ideas for how to help the community and then allowed Google users to vote on their favorites.
[335] After two years of silence, during which many wondered what had happened to the program,
[336]
Google revealed the winners of the project, giving a total of ten
million dollars to various ideas ranging from non-profit organizations
that promote education to a website that intends to make all legal
documents public and online.
[337]
In March 2007, in partnership with the
Mathematical Sciences Research Institute (MSRI), Google hosted the first
Julia Robinson Mathematics Festival at its headquarters in Mountain View.
[338] In 2011, Google donated 1 million euros to
International Mathematical Olympiad to support the next five annual International Mathematical Olympiads (2011–2015).
[339][340] In July 2012, Google launched a "
Legalize Love" campaign in support of
gay rights.
[341]
Tax avoidance
Google uses various
tax avoidance strategies. Out of the
five largest American technology companies,
it pays the lowest taxes to the countries of origin of its revenues.
Google between 2007 and 2010 saved $3.1 billion in taxes by shuttling
non-U.S. profits through
Ireland and the
Netherlands and then to
Bermuda.
Such techniques lower its non-U.S. tax rate to 2.3 per cent, while
normally the corporate tax rate in for instance the UK is 28 per cent.
[342] This has reportedly sparked a French investigation into Google's
transfer pricing practices.
[343]
Following criticism of the amount of corporate taxes that Google paid
in the United Kingdom, Chairman Eric Schmidt said, "It's called
capitalism. We are proudly capitalistic." During the same December 2012
interview, Schmidt confirmed that the company had no intention of paying
more to the UK exchequer.
[344]
Google Vice President
Matt Brittin testified to the
Public Accounts Committee of the UK House of Commons that his UK sales team made no sales and hence owed no sales taxes to the UK.
[345] In January 2016, Google reached a settlement with the UK to pay £130m in back taxes plus higher taxes in future.
[346]
Environment
Since 2007, Google has aimed for carbon neutrality in regard to its operations.
[347]
Google disclosed in September 2011 that it "continuously uses enough
electricity to power 200,000 homes", almost 260 million watts or about a
quarter of the output of a nuclear power plant. Total carbon emissions
for 2010 were just under 1.5 million metric tons, mostly due to fossil
fuels that provide electricity for the data centers. Google said that 25
percent of its energy was supplied by renewable fuels in 2010. An
average search uses only 0.3 watt-hours of electricity, so all global
searches are only 12.5 million watts or 5% of the total electricity
consumption by Google.
[348]
In 2007, Google launched a project centered on developing renewable
energy, titled the "Renewable Energy Cheaper than Coal (RE
[349]
However, the project was cancelled in 2014, after engineers Ross
Koningstein and David Fork understood, after years of study, that
"best-case scenario, which was based on our most optimistic forecasts
for renewable energy, would still result in severe climate change",
writing that they "came to the conclusion that even if Google and others
had led the way toward a wholesale adoption of renewable energy, that
switch would not have resulted in significant reductions in carbon
dioxide emissions".
[350]
In June 2013,
The Washington Post reported that Google had donated $50,000 to the
Competitive Enterprise Institute, a
libertarian think tank that calls human carbon emissions a positive factor in the environment and argues that global warming is not a concern.
[351]
In July 2013, it was reported that Google had hosted a fundraising event for Oklahoma Senator
Jim Inhofe, who has called climate change a "hoax".
[352] In 2014 Google cut ties with the
American Legislative Exchange Council
(ALEC) after pressure from the Sierra Club, major unions and Google's
own scientists because of ALEC's stance on climate change and opposition
to renewable energy.
[353]
In November 2017, Google bought 536 megawatts of wind power. The
purchase made the firm reach 100% renewable energy. The wind energy
comes from two power plants in South Dakota, one in Iowa and one in
Oklahoma.
[354]
Lobbying
In 2013, Google ranked 5th in
lobbying spending, up from 213th in 2003. In 2012, the company ranked 2nd in campaign donations of technology and Internet sections.
[355]
Litigation
Google has been involved in a number of lawsuits including the
High-Tech Employee Antitrust Litigation which resulted in Google being one of four companies to pay a $415 million settlement to employees.
[356]
On June 27, 2017, the company received a record fine of
€2.42 billion from the
European Union for "promoting its own shopping comparison service at the top of search results."
[357] Commenting on the penalty,
New Scientist
magazine said: "The hefty sum – the largest ever doled out by the EU's
competition regulators – will sting in the short term, but Google can
handle it. Alphabet, Google’s parent company, made a profit of $2.5
billion (€2.2 billion) in the first six weeks of 2017 alone. The real
impact of the ruling is that Google must stop using its dominance as a
search engine to give itself the edge in another market: online price
comparisons." The company disputed the ruling.
[358]
Criticism and controversy
Google's market dominance has led to prominent media coverage, including
criticism of the company over issues such as
aggressive tax avoidance,
[359] search neutrality,
copyright,
censorship of search results and content,
[360] and
privacy.
[361][362] Other criticisms include alleged misuse and manipulation of search results, its use of others'
intellectual property, concerns that its
compilation of data may violate people's
privacy, and the
energy consumption of its servers, as well as concerns over traditional business issues such as
monopoly,
restraint of trade,
anti-competitive practices, and
patent infringement.
Google's
mission statement, from the outset, was "to organize the world's information and make it universally accessible and useful",
[363] and its unofficial slogan is "
Don't be evil".
[364] In October 2015, a related motto was adopted in the Alphabet corporate code of conduct by the phrase: "Do the right thing".
[365] The original motto was retained in the code of conduct of Google, now a subsidiary of Alphabet.
[8]
Google's commitment to such robust idealism has been increasingly
called into doubt due to a number of the firm's actions and behaviours
which appear to contradict this.
[366][367]
Following media reports about
PRISM, NSA's massive electronic
surveillance program, in June 2013, several technology companies were identified as participants, including Google.
[368] According to leaks of said program, Google joined the PRISM program in 2009.
[369]
On August 8, 2017, Google fired employee James Damore after he distributed
a memo
throughout the company which argued that "Google's ideological echo
chamber" and bias clouded their thinking about diversity and inclusion,
and that it is also biological factors, not discrimination alone, that
cause the average woman to be less interested than men in technical
positions.
[370]
Google CEO Sundar Pichai accused Damore in violating company policy by
"advancing harmful gender stereotypes in our workplace", and he was
fired on the same day.
[371][372][373] New York Times columnist
David Brooks argued Pichai had mishandled the case, and called for his resignation.
[374][375]
Reportedly, Google's influenced
New America
think tank to expel their Open Markets research group, after the group
has criticized Google monopolistic power and supported the
EU $2.7B fine of Google.
[376][377]
Google was working with the
United States Department of Defense on drone software called "Project Maven" that could be used to improve the accuracy of
drone strikes.
[378] Thousands of Google employees, including senior engineers, have signed a letter urging Google CEO
Sundar Pichai to end a controversial contract with the Pentagon.
[379]
Legal controversies
In 2017, David Elliot and Chris Gillespie argued before the Ninth
Circuit of the United States Court of Appeals that "google" had suffered
genericide. The controversy began in 2012 when Gillespie acquired 763
domain names containing the word "google." Google promptly filed a
complaint with the NAF. Elliot then filed a petition for cancelling the
Google trademark. Ultimately, the court ruled in favor of Google because
Elliot failed to show a preponderance of evidence showing the
genericide of "google."
[380]